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Scale: 1 = Never, 2 = Seldom, 3 = Sometimes, 4 = Usually, 5 = Always
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Everyone understands the mission and goals of the entire organization and how their job fits into the whole. |
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| We communicate with each other frequently and in a variety of ways. |
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| We only hire people who fit our company culture and want to do
this kind of work. |
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| We don't make hiring decisions based on just one person's opinion. |
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| We have high expectations of everyone because you get what you expect. |
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| We care about our people. Human considerations underlie every policy decision. |
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| Our managers spend time with workers and LISTEN to what they have to say. |
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| Fear is minimized, experimentation is encouraged, and mistakes are learning opportunities in our organization. |
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| Management's trust in all employees is reinforced by allowing decisions and discretionary authority, and by giving up time clocks, probation periods, and locked supply cabinets. |
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| Management never lies and always delivers bad news in person. |
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| We have a system of justice for fairly handling complaints and
unfair practices. |
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| We continually raise the bar and remove those that can't or won't perform. |
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| Everyone here knows each other by name. |
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| We encourage our people to have fun at work. |
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| We find out what people want with regard to benefits by asking
them for their input. |
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| Our managers are resources, not obstructions. They stay out of the way of their employees and let them DO their jobs, without looking over their shoulders. |
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| Our employees sell how good our company is to job applicants and newer employees. |
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| Our management walks the talk! They demonstrate the integrity, skills, and interpersonal relations expected of all employees. |
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| Our employees have a portion of their pay at risk. |
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| Training goals are clear before training begins. Trainees write or present a summary afterwards of how they intend to use the information learned. |
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Your Score:
What Your Score Means |
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Assessment adapted from a 10-year study of great companies in Contented Cows Give Better Milk by Catlette and Hadden and provided by our NIST/MEP Partner
Virginia's A.L. Philpott Manufacturing Extension Partnership (VPMEP). |