Eight feet of floodwaters could not prevent the team at COMPAC from achieving their goal of ISO registration. In May 2001 COMPAC was recommended for ISO 9001:1994 registration for their New Jersey facilities, Compac Corporation in Netcong and Compac Industries in Edison.
COMPAC, consisting of Compac Corporation in Netcong, NJ and Compac Industries in Edison, NJ, employs 174 and is owned by Metaldyne, located in Plymouth, Michigan. COMPAC produces industrial and residential vapor barriers and pressure sensitive products, and serves customers such as Knauf Fiberglass, Certain-Teed Corporation, Johns Manville Corporation and Owens-Corning.
In August 2000, unexpected floodwaters arrived at the Netcong facility and brought operations to a halt for three months. With perseverance, creativity and support from the local manufacturing community, COMPAC’s integrated team was able to recover from this temporary setback, continue to implement the ISO program at their Edison facility, and maintain full employment!
In 1999, through the collaborative efforts of Mr. Chris Marra, Executive Director of the Morris Area Development Group, Bruce Perkins, Manager, Center for Business & Technology of the County College of Morris, and the New Jersey Manufacturing Extension Program, Inc. (NJMEP), COMPAC learned about available technical assistance programs and funding opportunities for their pursuit of ISO 9000 registration. Assistance from a New Jersey Department of Labor Office of Customized Training Grant, COMPAC commenced ISO 9000 program implementation at their two New Jersey facilities in February 2000. NJMEP, in cooperation with Alamo Learning Systems, implemented the program and grant management. Matt Lesnieski, Director of Quality at COMPAC, said “the external expertise of Alamo Learning Systems was provided to COMPAC in a believable form.” This allowed effective integration into COMPAC’s current culture.
Carl Allieri, President of COMPAC stated, “The team of COMPAC, Alamo Learning Systems and NJMEP is what truly made this program a success. Without this teamwork, and the New Jersey Department of Labor, Office of Customized Training Grant, COMPAC would not be ISO registered today.”
Benefits that have been realized from the program’s implementation include retention of at least 40 employees; improved customer satisfaction; increased morale; improved process efficiencies; and employee sense of pride for program involvement. An increase in business is anticipated over the next 12 – 18 months.
Total teamwork proves successful!