Multicultural Communication Skills for Supervisors & Managers – North

12/8/26

This workshop is designed for supervisors and managers to bridge the gap between leadership and a diverse workforce.

• Cross-Cultural Management Strategies Understanding different communication styles (direct vs. indirect) to improve instruction delivery and employee feedback.
• Leading Diverse Teams: De-escalation & Retention Techniques for managing conflict in a multicultural environment and fostering an inclusive culture that reduces turnover.
• Clarity in Command: Simplifying Complex Instructions Training for supervisors on how to “”layer”” instructions for non-native speakers without losing technical accuracy or authority.