The International Organization for Standardization (ISO) 9000 series is an internationally recognized set of standards related to quality management systems. Obtaining ISO certification officially authenticates that a manufacturer can address the needs of customers while meeting specific requirements. This has become increasingly important to manufacturers as organizations look to upgrade to ISO 9001:2015.
Key Advantages of ISO Certification
ISO certification improves efficiencies and ultimately improves customer relations for all operations. According to research, 85% of certified organizations reported benefits including improved company perception, higher demand for products and services, and increased market share.
Increased Sales: An increasing number of consumers and suppliers are becoming aware that ISO certified manufacturers offer superior products and services to customers. As a result, many prefer to purchase products from manufacturers with this certification.
Fewer Quality Audits: Since ISO certifications include the tools necessary to develop superior quality management systems, there will be fewer customer complaints and quality audits. Instead of making adjustments and changing directions, manufacturers will be able to focus on more important business aspects and use resources more efficiently.
Enhanced Communication across Organizations: A key benefit of ISO certification is the focus on employee involvement. Raising quality awareness among employees and making them part of quality management systems will improve communication within a company, helping management teams find better ways to address and solve issues hindering organizational progress. It’s more than about improving processes. Obtaining certification encourages teamwork across various aspects of an organization and fosters interdepartmental cohesiveness.
Recent ISO Updates
There have been many new updates to ISO certification in recent years, particularly in the areas of:
- Top Management Engagement with ISO 9001
- Managing Change
- Performance and Evaluation
- Management Review
- A Risk-Based Approach
Whether you’re looking to achieve ISO certification for the first time, or you’re looking to navigate the updates, NJMEP has extensive experience with guiding manufacturers throughout the process. NJMEP can help manufacturers with an ISO Gap Analysis, ISO 9000, ISO 9001, 2000 upgrade, and ISO 14000.